Returns Policy

New, unopened merchandise may be returned for a full refund, with the exception of anesthetics, if returned within 3 months of purchase (product must be received in sellable condition).  Simply contact our office at (866)550-5665 and we will assist you with the return process.  Opened products are not returnable and will not be eligible for refunds or credits.


Customer pays all shipping costs.  We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations, those that can will incure international shipping rates.  Customer is responsible for customs duties and taxes.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.


Trainer Policy

True Colors Pigments is pleased to offer special pricing to trainers for both personal use and training kits.  Trainer discount may be used on all brow/liner/areola colors.

20% off per bottle when purchasing 20 or more (may mix & match)

*Trainer discounts do not apply to pigment specials or promotions.